If something goes wrong on site

Hand this page to your team.

By the end of this page, you’ll know exactly what to do if you find a problem on site, or you’re somewhere with no signal.

Cleaner Mobile app Coming soon

If you find a problem — broken equipment, a locked door, anything unsafe

Call or text your manager directly, right away. Take a photo on your phone’s regular camera and send it to them, in addition to any proof photos you take inside CrewProof.

If you have no signal at the site

CrewProof needs a connection to check you in and upload photos, so it won’t work from a true dead zone. Step just outside the affected area — a doorway, a stairwell, the parking lot — to clock in and out, and take your in-between photos on the way. Then call your manager if the site consistently has no signal.

This is on our roadmap

A one-tap way to report a problem from inside the app, and a real offline mode, are both planned. See What’s coming for how we’re thinking about both.

Continue to the printable cheat sheet.

If you find a problem — broken equipment, a locked door, anything unsafe

If you have no signal at the site

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